Frequently Asked Questions

Everything you need to know about our curated jewelry and accessories.

What materials are used in Miansai jewelry?

We use high-quality materials including sterling silver, 14k gold, and genuine Italian leathers. All our precious metals are ethically sourced and designed for longevity.

How long does shipping take?

Standard domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. Expedited and international shipping options are available at checkout.

What is your return policy?

We offer a 30-day return policy for most items in their original, unworn condition. Please note that personalized or engraved pieces are final sale and cannot be returned.

How do I determine my bracelet size?

We provide a comprehensive size guide on each product page. We recommend measuring your wrist with a flexible tape measure to ensure the best fit for our cuff and wrap styles.

Do you offer a warranty on your products?

Yes, we offer a one-year warranty covering any manufacturing defects. This does not cover normal wear and tear, neglect, or accidental damage.

Can I get my item engraved?

Many of our signet rings, cuffs, and ID tags offer custom engraving services. You can select your font and text directly on the product page before adding the item to your cart.